Accessibility
Tickets
Accessible seats are available in a full range of price zones online, via telephone, and at our wheelchair-accessible Box Office window at The Conrad Prebys Performing Arts Center.
More accessible seating options may be available than those visible online. Please contact the Box Office at 858-459-3728 or BoxOffice@LJMS.org for more information and assistance with purchasing your tickets.
Accessible Seats Available Online
When purchasing via our website, please submit seating notes with your order so that we can accommodate your requests.
Wheelchair Seats
Seats marked with a wheelchair symbol provide space for a wheelchair or loose chair.
Transfer Seats
Seats marked with a star symbol and labeled Transfer Seat can be removed for wheelchair use. Advanced notice is requested for setup.
Companion Seats
Seats marked with a star symbol and labeled Companion are intended for companions of patrons using a wheelchair.
Staff Assistance
Our staff and volunteers are happy to move and store wheelchairs, walkers, and other mobility devices for you during events. Please speak with one of our ushers upon entry and they will gladly let you know where the device is stored, and return it during intermission and at the conclusion of the event.
Please note, we are unable to assist you in a weight-bearing capacity while transitioning to your seat.
Service Animals
Registered service animals are permitted inside LJMS events and must wear a leash or harness at all times. For larger animals, please utilize our accessible seating options so your companion will have plenty of room. Smaller animals may sit on your lap or under your seat.
Please note, service animals are not permitted to sit in the aisle or between seats, due to emergency safety considerations.
Accessibility at The Conrad
Your Arrival
Valet Parking and a drop-off zone are available for all events.
Elevator Access
The 2nd level of The Baker-Baum Concert Hall is accessible via elevator.
Restroom Access
Accessible restrooms are available on both the 1st and 2nd levels.
Additional Accommodations and Questions
If you would like to request any accommodations not listed here, please contact us at 858-459-3728 or BoxOffice@LJMS.org.