Employment-page


Join the dynamic team at one of Southern California’s leading presenters of world-class performing arts. La Jolla Music Society contributes to San Diego’s cultural vitality year-round through a rich variety of concert genres, including classical, jazz and contemporary music, ballet, and modern dance.


Technical Director
The Conrad Prebys Performing Arts Center

The Conrad Prebys Performing Arts Center is a new facility located in La Jolla, CA. It consists of a 500 seat concert hall, a 2000 sf flexible performance space, meeting rooms, and outdoor event spaces.

This full-time position reports to the Director of Theatre Operations. The TD’s primary role is to ensure the equipment in the theatre is functional, maintained, and safe. They will advance with external and internal renters all technical equipment and labor requirements for events.

Direct Reports:
Lighting Technician, Sound Technician, Video Technician, Projectionist, Carpenter/Rigger, Technical Coordinator (hourly or hired temporarily as required)

Duties and Responsibilities:
• Develop and maintain standard house plots for fixtures and equipment.
• Develop and maintain a maintenance schedule for all technical equipment within the facility.
• Work with the La Jolla Music Society Production Manager to implement and plan all LJMS shows which take place in The Conrad.
• Advance technical requirements and load in/load out schedule for performances with renters of The Conrad and ensure the spaces are properly prepared for performances.
• The TD shall be the primary technical personnel on site for renter’s performances.
• Recruit, hire, train, and supervise technical crew members (hourly or hired temporarily as required).
• Schedule crew as needed for various types of events, load-ins, technical rehearsals, performances, and regular maintenance calls (as needed).
• Ensure event invoices are transmitted to Production Manager for processing for any equipment rentals and hourly employees.
• Develop and/or maintain safety protocols for staff and crew working on stage or around technical equipment.
• The TD may also assist in the non-technical set up of rental spaces as needed (e.g. tables and chairs).
• Assist in creating renter estimates and season budgets (in cooperation with LJMS Production Manager and The Conrad Events Manager).
• Supervise IATSE Local 122 crew members in accordance with applicable contracts. Place calls with Local 122 Call Steward as needed.
• Maintain a safe working environment, including but not limited to: implementation & operation of overhead rigging systems, automation, enforcing of fall protection policies, managing crew hours to prevent exhaustion, ensuring mandatory breaks and meals are taken, oversee crew/guest safety, and assessment of potentially hazardous situations.
• Other duties as assigned.

Qualifications:
• At least 5 years of experience in technical management.
• A related Bachelor’s degree or certification, Masters in Theatre or MFA preferred. Equivalent experience will be considered.
• Exhibit keen attention to detail and analytical skills.
• Must demonstrate excellent leadership and communication skills.
• Experience scheduling and managing union & non-union technical crews.
• Working knowledge of technical theatrical systems – specifically lighting, sound, video, and rigging.
• Proficient with ETC ION+ lighting control consoles and Yamaha (CL5 & CL3) digital sound mixers, Dante audio networking, and Meyer DSP
• CAD & manual drafting (Vectorworks)
• Experience with lighting design is strongly preferred.
• Ability to perform moderate to strenuous lifting of 50+ lbs is required, occasionally working in a crouched/squatted position.
• Must be comfortable working at heights in excess of 30 feet and loud environments in excess of 85dB.

Additional Information:
• This is a full-time salaried position with benefits. Standard office hours are Monday through Friday 9:00 am – 5:00 pm with night/weekend hours required based on event schedule.
• Salary commensurate with experience.
• Anticipated start date: immediate
• Applications accepted until position is filled.

To Apply:
Send resume with cover letter to:
Chris Benavides, Finance Director
La Jolla Music Society
7600 Fay Avenue
La Jolla, CA 92037
CBenavides@LJMS.org


Ticket Services Associate

Position: Ticket Services Associate
Department: Ticket Services
Reports to: Ticket Services Manager
Status: Full-time hourly
Salary: $15/hour

AREAS OF RESPONSIBILITY
• Maintain high level of customer service during incoming phone ticket sales and in-person transactions. Fulfill ticket orders received over the internet, by mail and fax.
• Follow and enforce all ticket policies and procedures. Respond to general inquiries about LJMS policies received by phone, electronic mail, fax, or in person.
• Stay current on all LJMS concerts and public activities to effectively communicate with patrons about all LJMS activities.
• Process and fulfill season subscription renewals, new subscription orders, single ticket orders, and gift certificate orders.
• Process ticket reprint requests, exchanges, and donated tickets.
• Responsible for preparing, printing, and mailing of monthly ticket donation letters.
• Perform daily reconciliation, posting, and banking.
• Responsible for a variety of ticketing reports using the ticketing software, which may include but not limited to, Month End reporting and End of Day reporting.
• Assist Ticket Services Manager and Assistant Ticket Services Manager in reviewing ticket text, event, series, packages, and/or venue building in the current ticketing software.
• Responsible for maintenance of the database, which includes accurate patron records through accurate database input and filing.
• Maintain accurate information on LJMS box office message system.
• Answer incoming calls on LJMS administrative line and route calls appropriately, when necessary.
• Performance and event responsibilities include complete event preparation and post-concert reconciliation procedures.
• Perform duties that include but are not limited to ticket sales, dispensing will call, and troubleshooting front of house box office issues.
• Act as the Box Office Lead amongst the part time Ticket Services Assistant staff.

QUALIFICATIONS
• Bachelor degree completion or equivalent.
• Minimum 2 years’ experience in customer service required; Management experience preferred.
• High level of organization and attention to detail.
• Proficiency in Microsoft Office software and working understanding of databases.
• Familiarity with ticketing database, preferably Tessitura.
• Working some evenings and weekends is required.
• Interest in classical music or performing arts a plus.

To Apply:
Send resume with cover letter to:
Chris Benavides, Finance Director
La Jolla Music Society
7600 Fay Avenue
La Jolla, CA 92037
CBenavides@LJMS.org


Ticket Services Assistant

Position: Ticket Services Assistant
Department: Ticket Services
Reports to: Ticket Services Manager
Status: Part-time hourly non-exempt
Salary: $13/hour

AREAS OF RESPONSIBILITY
• Maintain high level of customer service during incoming phone ticket sales and in-person transactions. Fulfill ticket orders received over the internet, by mail and fax.
• Follow and enforce all ticket policies and procedures. Respond to general inquiries about LJMS policies received by phone, electronic mail, fax, or in person.
• Stay current on all LJMS concerts and public activities to effectively communicate with patrons about all LJMS activities.
• Process and fulfill season subscription renewals, new subscription orders, and single ticket orders.
• Process ticket reprint requests, exchanges, and donated tickets.
• Assist in performance and box office preparation.
• Responsible for depositing cash to the bank and reconciling box office petty cash.
• Maintain accurate patron records through accurate database input and filing.
• Maintain accurate information on LJMS box office message system.
• Answer incoming calls on LJMS administrative line and route calls appropriately, when necessary.
• Perform duties that include but are not limited to ticket sales and dispensing will call.

QUALIFICATIONS
• Associate’s degree completion or equivalent.
• 1-year experience in customer service required.
• High level of organization and attention to detail.
• Proficiency in Microsoft Office software and working understanding of databases.
• Familiarity with ticketing database, preferably Tessitura.
• Working some evenings and weekends is required.
• Interest in classical music or performing arts a plus.

To Apply:
Send resume with cover letter to:
Chris Benavides, Finance Director
La Jolla Music Society
7600 Fay Avenue
La Jolla, CA 92037
CBenavides@LJMS.org


La Jolla Music Society is an equal opportunity employer.