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Employment Opportunities

Join the dynamic team at one of Southern California’s leading presenters and producers of world-class performing arts. La Jolla Music Society contributes to San Diego’s cultural vitality year-round through a rich variety of performing arts, including classical, jazz, contemporary, and global roots music, ballet, modern dance, speakers, and much more.

La Jolla Music Society is an equal opportunity employer.

Communications & Public Relations Coordinator

Department: Marketing & Ticket Services
Reports to: Director of Marketing
Status:
Full-time salaried exempt
Salary: Commensurate with experience

 

Summary

The Communications and Public Relations Coordinator plays a crucial role in building awareness of the La Jolla Music Society mission, programming, and venue, The Conrad Prebys Performing Arts Center (The Conrad).  Under the guidance of the Director of Marketing and with the assistance of the marketing team this person will be responsible for the following:

Areas of Responsibility

Press relations (20%)

• Strategize, implement and oversee public relations activities to support the entire institution, including artistic programming, education activities, ticket sales, fundraising campaigns, and social events
• Write and distribute detailed press releases and fact sheets
• Cultivate strong relationships with appropriate local, national and international media outlets and journalists
• Plan and schedule public events designed to build awareness of The Conrad
• Analyze the outcomes of public relations campaigns and create suggestions for continuous improvement

 

Designing and Distributing Communications Content (65%)
This position will assist LJMS in creating content that tells the organization’s story in a compelling and engaging fashion, specifically to support earned revenue opportunities. These earned revenue opportunities include tickets sales and, to some extent, venue rentals.

• Establish, communicate and execute a messaging plan that creates a consistent and welcoming tone. The goal of the plan is to help LJMS enhance their relationship with individual patrons
• Creating a content calendar that incorporates cross departmental deadlines
• Collaborating with the marketing team to determine the appropriate distribution platform for these stories
• Monitoring feedback and response to the content created, which may include measuring social engagement or other appropriate metrics
• Continuously seek to adjust and improve the content based on the feedback and metrics received

 

Proofreading and editing (15%)
This position will be the final proofreader and editor for all LJMS written and digital content. Examples of this content include performance programs, mass emails, printed and digital brochures, etc. The person in this role will gather information from all departments, if necessary, and ensure the format of the content aligns with writing and style guidelines.

 

Qualifications

• Bachelor’s degree in public relations, journalism, marketing, or a relevant field
• At least 1 year of experience working in a relevant field
• Knowledge of public relations best practices and effective communication strategies
• Exceptional communication skills and the ability to collaborate with personnel and members of the media
• Solid organizational skills and the ability to work well in a fast-paced environment

 

Compensation

Salary commensurate with experience. La Jolla Music Society offers paid vacation, holiday and sick time; parking; and contribution to a 401K account, as well as health, dental and vision insurance coverage.

To Apply:

Send resume and cover letter to
Adam Thurman, Director of Marketing
athurman@ljms.org
The Conrad Prebys Performing Arts Center
7600 Fay Avenue
La Jolla, CA 92037

No phone calls please. We thank all who apply, however only those selected for an interview will be contacted.

Ticket Services Representative I

Department: Ticket Services 
Reports to:
Ticket Services Manager
Status:
Part-time hourly
Salary: $15/hr

Summary

Ticket Services Representative I assures high-quality customer service to all LJMS ticket buyers and donors while adhering to LJMS ticket policies and procedures. The position is responsible for completely fulfilling and processing ticket orders by phone, mail, fax, internet or in-person. This position will have a functional knowledge of all aspects of the current ticketing system and utilize this knowledge for variety of operational tasks. The position serves as on-site box office representative at selected LJMS performances and events. Also responsible for directing incoming administrative calls.

Areas of Responsibility:

• Maintain high level of customer service during incoming phone ticket sales and in-person transactions. Fill ticket orders received over the internet, by mail and fax. Can serve as primary point of contact for incoming group sales. Ensure fulfillment of group sales contracts and orders.
• Process and fulfill season subscription renewals and new subscription orders.
• Process ticket reprint requests, exchanges, and turnbacks/donated tickets. Also responsible for preparing, printing, and mailing of ticket donation letters.
• Fulfill complimentary ticket requests. Create and log vouchers for complimentary tickets for charity.
• Handle ticket allotments and settlements with various organizations.
• Serve as a liaison for special events, as it relates to ticketing. Duties also include receiving, tracking and reporting responses for select LJMS’ functions.
• Perform internet research and contact specifically targeted groups to promote LJMS events. Assist in distributing LJMS literature.
• Follow and enforce all ticket policies and procedures. Respond to general inquiries about LJMS policies received by phone, electronic mail, fax, or in-person.
• Keep up-to-date on all LJMS concerts and public activities. Effectively communicate with patrons about all LJMS activities. Maintain accurate information on LJMS box office message system.
• Answer incoming calls on LJMS administrative line and route calls appropriately.
• Performance and event responsibilities include complete event preparation and post concert reconciliation procedures. At the venue duties may include, but are not limited to ticket sales, merchandise sales, dispensing will call, or operating a marketing table.
• Other duties as assigned.

 

Qualifications:

• 1-2 years experience in customer service required; box office experience preferred.
• High level of organization and attention to detail.
• Proficiency in Microsoft Office software and working understanding of databases.
• Working some evenings and weekends is required.
• High school completion, or equivalent
• Interest in classical music or performing arts a plus.

 

 

To Apply:

Send resume and cover letter to
Shannon Bobritchi, Ticket Services Manager
The Conrad Prebys Performing Arts Center
7600 Fay Avenue
La Jolla, CA 92037
SBobritchi@LJMS.org

No phone calls please. We thank all who apply, however only those selected for an interview will be contacted.

Facility Manager
The Conrad Prebys Performing Arts Center

Department: Operations 
Reports to:
Director of Operations
Supervises: Contract Systems Vendors, Housekeeping, Grounds Keepers, Security
Status:
Permanent, full-time position. Exempt
Salary: Commensurate with experience, plus Benefits

Summary

The Conrad Prebys Performing Arts Center seeks a full-time Facility Manager for their 49,000 square-foot performing arts center. The Conrad, opened in 2019, houses a 500-seat concert hall, a flexible 200 seat performance area, multiple meeting spaces and a courtyard reception area, as well as the administrative offices for La Jolla Music Society. The Facility Manager will be responsible for the ongoing maintenance and appearance of the facility including its mechanical systems, housekeeping, grounds-keeping, and public safety. The Facility Manager will manage various service agreements with third party vendors, as well as coordinate inspections, testing, permits, and licenses as required by law.

Areas of Responsibility:

• Function as a superintendent and maintain the building and grounds of The Conrad, directing contract staff and overseeing the upkeep of architecture, equipment, and supplies.
• Responsible for the operations of building mechanical, structural, and electrical systems such as HVAC, architectural lighting, elevator/lifts and plumbing, as well as determining the ongoing schedule of repairs, landscape services, renovation projects, waste management, and safety inspections.
• Develop and implement a facility management program including preventative maintenance and life-cycle requirements for building and equipment.
• Coordinate regular testing and inspections of the mechanical, hydraulic, and fire/life safety systems, and identify and remedy any potential safety hazards for guests or staff.
• Manage public and staff safety, including contract security personnel, camera systems, and keycard access to various parts of the building, safe egress, fire alarm, AED maintenance and training. Develop and update The Conrad’s Emergency Response Plan and Safe Egress plan.
• Represent The Conrad with local authorities governing safety and building compliance.
• Ensure The Conrad’s compliance with the Americans with Disabilities Act.
• Maintain detailed records of maintenance and repairs, recommending preventative maintenance schedule and future repairs and replacement. Ensure that vendors are paid in a timely manner.
• Oversee facility utilities (Gas and Electric, Water, etc), monitoring to maximize energy efficiency and control budget.
• Develop routine schedules for contracted (outside) employees in housekeeping, security, and building maintenance.
• Program the Building Management System (BMS) according to The Conrad’s event schedule.
• Directly engage in minor maintenance and spot cleaning as required throughout the day.
• Assist the Operations staff in the non-technical set up related to events.
• Must be available to support evening and weekend events and performances, with a particularly full schedule during August for SummerFest.
• Other duties as assigned.

 

Qualifications:

• At least 3 years of experience in facility management or engineering within a major, modern facility. Experience in the performing arts venues is preferred.
• A related degree or certification is preferred but equivalent experience will be considered.
• The individual must be technically literate and familiar with Building Management Systems, building access, security camera, lighting, and other computer-controlled systems. Working knowledge electrical, mechanical, plumbing and HVAC systems.
• Ability to read and interpret building blueprints and plans.
• Demonstrated experience in staff scheduling, supply procurement, analyzing and negotiating contracts, and budgeting.
• Exhibit keen attention to detail and analytical skills.
• Must demonstrate excellent leadership and communication.
• The ability to lift and/or move up to 50 pounds.
• Proficiency in MS Word, Excel, PowerPoint, Outlook, and other office applications. Experience using ArtsVision (arts management database) highly valued.

 

To Apply:

Send resume and cover letter to
Hannes Kling, Director of Operations
The Conrad Prebys Performing Arts Center
7600 Fay Avenue
La Jolla, CA 92037
HKling@LJMS.org

No phone calls please. We thank all who apply, however only those selected for an interview will be contacted.

Volunteer Opportunities

Looking to get involved with the many world-class performances at The Conrad Prebys Performing Arts Center? Join our lineup of volunteer ushers!

Ushers are an integral part of the La Jolla Music Society team, providing exceptional customer service to patrons at The Conrad and other major venues across San Diego. To share your time and talents with our artistic community, complete the New Volunteer Application and sign up for specific events utilizing the links below.

Drum Circle Class